Policies

Refund & Cancellation

Simple, fair and fully transparent. Know exactly what you get back — before you book.

✓ Full refund up to 2 hrs before↺ Free reschedule🔍 No hidden clauses
Effective: October 2026

The short version: cancel up to 2 hours before your session and get 100% back — no deduction. Miss it, and you choose: a free reschedule or a refund with 15% deducted.

At a Glance
✓
Up to 2 hours before
100% Refund

Cancel any time up to 2 hours before your session starts. Full refund, no deduction, no questions asked.

No deduction
↺
Missed, or inside 2 hours
Reschedule or Refund

Missed your session, or cancelling inside 2 hours? You choose: one free reschedule, or a refund with 15% deducted. Contact us within 48 hours.

Your choice
☎
Missed the reschedule
Talk to Us

Message us on WhatsApp within 7 days. Choose another free session, or a refund with 15% deducted. No rebooking fee.

WhatsApp us

See your refund

Pick your service and situation — the amounts below are exactly what we will refund.
You paid₹4,200
Deduction₹0
You get back₹4,200
If you paid with a coupon, the deduction is calculated on the amount you actually paid. AstroVastu is priced and agreed on WhatsApp before payment.
Full Details
100% refund, no deduction. Cancel at any point up to 2 hours before your session starts — there are no cancellation fees.
If you miss your session, or cancel less than 2 hours before it, you can choose one free reschedule at a time that suits you, or a refund with 15% deducted (to cover the preparation already done and payment charges). Please contact us within 48 hours of the session.
Ask to move your session at least 2 hours before it starts and we will reschedule it free of charge. Contact us on WhatsApp or email.
Nothing is forfeited. Contact us on WhatsApp within 7 days and choose either one more free session (no rebooking fee) or a refund with 15% deducted.
If we need to cancel or reschedule, or the session cannot be completed because of a technical issue on our side (connection failure, Google Meet issue), you get a full refund or a free reschedule — your choice, with no deduction. We will tell you at least 24 hours ahead wherever possible.
Vastu pricing is discussed individually on WhatsApp before any payment. Refund terms are agreed before your booking is confirmed.
Each consultation is live and personalised — your birth chart, numerological profile or premises assessment is prepared individually, starting once your slot is confirmed and payment is received. The fee covers both the preparation and the live consultation. Written reports and PDF summaries are sent within 24 hours of your session; if they are delayed, please contact us.

Live mentorship batches: full refund up to 48 hours before the batch starts. After that, until 24 hours after the first class, choose a refund with 15% deducted or one free transfer to the next batch.

Live Batches
✓
Up to 48 hours before start
100% Refund

Cancel any time up to 48 hours before the batch begins. Full refund, no deduction.

No deduction
⇄
48 hrs before → 24 hrs after class 1
Refund or Transfer

Choose a refund with 15% deducted, or one free transfer to the next batch. Ask us before the first class ends plus 24 hours.

Your choice
✕
After that window
No Refund

Once the first class is more than 24 hours behind you, the seat is delivered — notes, recordings and the WhatsApp group are yours.

Course delivered
★
If we cancel or postpone
100% Refund or Free Transfer

If a batch is cancelled or postponed by us, you can take a full refund or a free transfer to the next batch.

🎥
Recorded courses
No Refund After Purchase

Recorded courses are instant digital access, so they are not refundable once purchased. They are coming soon — please read the course page before buying.

See your refund

Live batch refunds, calculated for you.
You paid₹5,100
Deduction₹0
You get back₹5,100
In the second window you can take a free transfer to the next batch instead of a refund. Coupon purchases: calculated on the amount actually paid.
How to Cancel or Reschedule
1

Contact us on WhatsApp at +91 95456 66155 or email [email protected]. Share your booking reference (in your confirmation email) and whether you want a refund or a reschedule / transfer.

2

We confirm within a few hours. Refunds go to the same UPI account within 5–7 business days (no cash refunds). For reschedules we share new slots and confirm your time.

Please keep your confirmation email safe — it contains the booking reference needed to process any refund, reschedule or transfer.

Disputes

If you have a concern about a booking or refund, please contact us directly before raising a dispute with your bank or UPI provider. Most issues are resolved quickly — reach us on WhatsApp or [email protected].

This policy is governed by the laws of India. Any disputes not resolved amicably are subject to the jurisdiction of competent courts.

Questions about a booking?
We respond within a few hours, every day.
✉ Email Us